Housing Coordinator

Location: Defiance, Ohio
Schedule: Monday–Friday, Full-Time (35 hours per week)
Pay Rate: $16.30/HR (W/ HS DIPLOMA), $18.04 (W/ 2 YEAR DEGREE) AND $19.40 (W/ 4 YEAR DEGREE)
Classification: Full-Year, Non-Union

Join Our Mission

At the Northwestern Ohio Community Action Commission (NOCAC), we believe that everyone deserves safe, stable housing and the opportunity to achieve independence. Our Housing & Homelessness Programs provide essential support to individuals and families across Northwest Ohio — helping them overcome barriers, navigate resources, and build brighter futures.

We’re looking for a compassionate, organized, and community-minded Housing Coordinator to support our housing programs and help clients move toward long-term stability. This role is ideal for someone who values human connection, understands the challenges of housing insecurity, and thrives in a supportive, service-focused environment.

What You’ll Do

As a Housing Coordinator, you will be a key part of our efforts to prevent homelessness, connect clients to resources, and support their journey toward safe and stable housing.

Your work will include:

• Conducting client intake assessments and determining eligibility for housing programs.

• Helping clients develop individualized housing plans and connecting them to local resources and supports.

• Completing home visits to monitor progress, ensure safety, and maintain positive relationships.

• Coordinating with community partners, landlords, and service organizations to support client needs.

• Maintaining accurate and timely documentation in client databases and program records.

• Providing guidance, referrals, and advocacy for clients facing barriers such as transportation, employment, or financial instability.

• Assisting with program reporting, grant requirements, and data tracking to support compliance and quality.

• Supporting shelter or program activities as needed to ensure consistency of services.

Every day, you’ll help individuals and families find safety, stability, and hope.

Qualifications

Minimum Education & Experience

• High School Diploma or GED required. Must have or be willing to obtain the Coordinated Entry Certification and Diversion Training Certification.

• Associate Degree in Social Work, Human Services, or a related field preferred.

• Minimum of one year of experience in human services work or volunteer work in a human services setting.

• Effective oral and written communication skills, including public speaking.

Physical Requirements

• Ability to sit at a computer for extended periods.

• Ability to speak in front of small and large groups.

Other Requirements

• Must pass all pre-employment screenings (background check, drug/alcohol screen, physical).

• Ability to work independently, manage multiple tasks, and respond appropriately in emergency situations.

• Proficiency with computer systems, Microsoft Office, and data entry.

• Ability to maintain confidentiality and adhere to professional boundaries and ethics.

• Must be able to listen with empathy, establish professional relationships, and maintain appropriate boundaries with individuals experiencing homelessness.

• Sensitivity to the needs of low-income and diverse families, with a commitment to cultural responsiveness and respect

Why Work for NOCAC?

Meaningful Impact: Help individuals and families achieve stability and independence.
Supportive Environment: Join a caring team committed to service and collaboration.
Growth Opportunities: Access ongoing professional development, trainings, and career advancement.
Work-Life Balance: Enjoy regular weekday hours with paid holidays and PTO.
Community Connection: Be part of a mission-driven organization making a real difference in Northwest Ohio.