This program can help income eligible households manage their utility bills year-round. It allows payment of energy bills based on a percentage of the resident’s income. Eligibility restrictions require that electric or gas service is provided by a PUCO regulated vendor, total household income is at or below 150% of the federal poverty guidelines and consumers must apply for all eligible energy assistance programs.
A household applying for PIPP must report total gross household income for the past 30 days for all members, except wage or salary income earned by dependent minors under 18 years old. Both homeowners and renters are eligible for assistance.
If your home is heated with gas, you will have a monthly payment of 6% of your household income for your natural gas bill, and 6% of your household income for your electric bill.
If you heat with electric, your monthly payment is 10% of your household income. The balance of your utility bill is subsidized by the state of Ohio. There is a minimum monthly payment of $10.00.
Paying on-time and in-full each month reduces your outstanding balance. If you make 24 on-time and in-full payments, your outstanding balance with your utility company will be eliminated.
Once you are enrolled in the PIPP program, you are required to re-verify your income each year.
You must also be caught up on all your PIPP payments by your Anniversary Date, which is the date you signed up for PIPP. Failure to report changes in the household income or household members, missing a payment, or not re-verifying your income can result in being dropped from the program.
Enrollment assistance is available at NOCAC Community Service offices or by contacting your utility company for an application that can be mailed.
Additional information is available in this video.
24 Hour Appointment Hotline
HEAP, PIPP, Utility Assistance and
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